Returns & Exchanges
At Olive Tree People, we want you to be completely satisfied with your holistic beauty journey. If you are not happy with your purchase, you may return your products within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our beauty concierge team via email with your order number and the specific items you wish to return.
- 2.Prepare Your Package
Securely pack the products in their original packaging, ensuring all glass bottles are protected to prevent damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided by our support team and attach it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
